Buy EHR Workflow Repair Sprint — $5,000

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Confirm this package fits, then continue to payment

AdvanceAPractice repairs two defined workflows inside the supported EHR, tests them with the team, and leaves role-based instructions for daily use and exceptions. Your answers help the specialist begin with the right focus after onboarding.

Specialist-led from the startAn experienced healthcare operations specialist reviews your intake, leads the work, and communicates progress. Software keeps tasks and evidence organized; it does not replace professional judgment.

1. Who should we contact?

Your name Work email Practice or clinic Phone (optional)

2. What should this package fix?

Primary focus How often does it happen? How many staff roles are involved? Briefly describe what is going wrong Which systems are involved? Which staff roles touch the work? What has already been attempted? What would a successful result look like?

3. Confirm this package fits the size of the work

Practice locations EHR systems Workflows to repair I understand this package uses supported native EHR configuration and does not include a custom interface, data migration, or EHR replacement.

If your answer exceeds a published limit, Ask the AI Concierge for the right next step instead of buying the fixed package.

Clear Before You Commit

EHR Workflow Repair Sprint — price and scope

The published price includes the experienced communication, practical decisions, and normal follow-through needed to complete the stated work within the package limits. If you ask us to solve a genuinely different problem, we explain and price that new scope before it begins.

Total shown$5,000

Stated resultAdvanceAPractice repairs two defined workflows inside the supported EHR, tests them with the team, and leaves role-based instructions for daily use and exceptions.

Included work and package limits

Included

Observe how the included work moves through the EHR today and identify duplicate steps, missed tasks, weak routing, and unclear ownership.
Design the improved steps, responsibilities, handoff conditions, exception routes, and evidence of completion.
Implement supported native task, queue, status, template, report, reminder, field, routing, or permission changes.
Test realistic scenarios with the staff who perform the work.
Deliver plain-language operating instructions and correct included defects during the 30-day stabilization period.

Limits

One practice location and one EHR product and version
Up to two end-to-end workflows and eight staff roles
Up to 10 supported native EHR configuration changes
Two consolidated staff-testing correction rounds
One staff training session and one go-live or production-validation session
Workflow maps, role-based instructions, and illustrated operating procedures

What your practice provides

Provide authorized administrator access and a safe test method.
Identify the staff who perform and approve each workflow.
Complete realistic staff testing before production validation.

Add-ons, third-party costs, and exclusions

Optional additions

No optional add-on is required to receive the stated package outcome. New workflows, locations, systems, volume, or features are separate work and require a separate written price or scope.

Third-party costs

Existing customer accounts, subscriptions, and required vendor approvals remain the customer’s responsibility. A new payer, vendor, API, connector, hosting, or software fee is not included unless it is expressly named. If one is necessary, it must be disclosed before purchase or the fixed package is not accepted as a fit.

Not included

EHR selection, replacement, or historical data migration
Custom APIs, interfaces, or unsupported vendor functionality
Enterprise or multisite rollout
Clinical protocol authorship or patient-care decisions
An organization-wide security, privacy, or HIPAA risk analysis

Payment, refund, cancellation, renewal, and outcome terms

Payment

Payment reserves the fixed-scope engagement and opens agreements and onboarding.

Refunds

This fixed-scope engagement is non-refundable. A documented medical, licensing, or AdvanceAPractice service-delivery issue that makes performance impossible can be submitted for review by a person.

Cancellation

Stopping the one-time package after purchase does not create a refund. The package does not expand automatically; materially different work requires a separate written price or scope.

Renewal

This package does not automatically renew. Ongoing maintenance, monitoring, managed services, or expanded work requires a separate written agreement.

When work starts

Payment reserves your slot and opens onboarding. In-scope work begins within three business days after complete onboarding information, required documents, and required access are received; payment alone does not start the work clock.

Outcomes outside AdvanceAPractice’s control

AdvanceAPractice warrants defects in its included work for 30 days and includes one stabilization review. New requests and payer, vendor, reimbursement, authorization, or clinical outcomes are not guaranteed.

Read the service terms

If the work is larger: AdvanceAPractice completes the ordinary execution choices and follow-up needed for the stated package result within the published limits. A materially different result, provider, payer, location, system, workflow, feature, or volume receives a separate written price or scope before that work begins.

4. Confirm the package fit I reviewed the published location, workflow, system, role, provider, and volume limits and understand that materially different work receives a separate written price or scope. I can provide the required staff participation, authorized system access, and timely testing described for this package. I agree to the package scope, service terms, privacy notice, work-start timing, and electronic communications needed to complete this purchase.

Your Order

EHR Workflow Repair Sprint

$5,000

Selected focus: Choose your primary focus in the form.
Expected delivery: Four to six weeks after complete onboarding and required access are received.
Work begins: Within three business days after complete onboarding and required access are received. Payment alone does not start the clock.
Required add-ons: None for the stated package outcome. Anything beyond the published limits needs a separate written price or scope.
Warranty: 30 days for defects in AdvanceAPractice’s included work, plus one stabilization review.

If the issue is larger: AdvanceAPractice completes the ordinary execution and follow-up needed for the stated package result. A materially different result or work beyond the published limits receives a separate written price or scope before it begins.

We Stand Behind The Work

What Happens If We Do Not Deliver

Three commitments you are agreeing to at checkout, said plainly here instead of in the terms.

We Start On A Clock You Can See

In-scope work begins within three business days of complete onboarding and required access. We record Ready to begin and Work started timestamps and notify you when work starts, so the start date is a record rather than a promise.

We Fix Our Own Mistakes Free

If something we delivered does not work the way we said it would, we correct it at no charge for 30 days after delivery. You will not get an invoice for correcting our mistake.

If We Cannot Perform, You Get Your Money Back

We refund in full or in part where verifiable circumstances prevent the work — including serious illness, a licensure action that makes enrollment impossible, or our own inability to perform. We do not keep money for work we could not do.

And What We Will Not Pretend

We do not refund payer decisions or payer timelines, because nobody controls those — credentialing runs 60 to 120 days per commercial payer and a panel can close. Any company promising you approval is telling you something it cannot know.

Questions about any of this before you buy? hello@advanceapractice.com