Common Questions
Do You Come To Our Office?
Our packages are built for telehealth, in person and hybrid practices. All of our work is done virtually, inside your EHR, your payer portals and the Command Suite, so we never come on site.
What Happens After I Pay?
We email your receipt after payment is confirmed. Bank payments may take several business days to confirm. Every step after that is listed under the Pay button above.
Can I Do This Myself?
Yes. The value is sequencing, documented follow-up, and avoiding the common mismatch between business records, identifiers, payer applications, portals, and billing setup. The package is for a provider who would rather spend those months building the clinical practice.
Do I Need My Business, Tax ID Or NPI Before I Buy?
No. Setting them up is part of the launch. We walk you through registering the practice with your state, show you where to apply for your EIN and NPIs, check your details before you submit, and tell you what to do with each one next, in the order payers need them. The EIN and NPIs are free. We don’t receive your EIN, draft or file formation papers, or choose your business type. AdvanceAPractice is not a law or accounting firm and does not give legal or tax advice.
Can I Keep My Current Job While I Start?
Yes. You can keep your current job while we set up your practice. Tell us your timing during onboarding and we’ll plan the order of the work around it.
Do I Have To Use A Specific EHR?
No. We don’t favor any EHR company or take referral fees from any EHR company.
What If A Payer Takes Months Or Says No?
We keep after it. We prepare the file, write down every contact, and follow up and escalate inside that payer’s process. The payer still makes the decision. No one can promise participation, timing, an effective date or approval. We follow up with each payer at least every 10 business days through the end of your Launch period. If a payer says no or its panel is closed, you get that answer in writing and that payer is complete. After that, ongoing follow-up is Ongoing Credentialing.
Can I Ask Questions Along The Way?
Yes. How questions, meetings and updates work is listed under Ongoing Support in What’s Included.
What Happens After The Project?
You keep the accounts, documents, systems and status records. If you want ongoing medical billing or operations help after that, it’s a separate engagement, and only if you choose it. Ongoing Billing can take over your claims as each payer goes live, at 7% of collections with a $300 monthly minimum for a solo provider. After your Launch period, Ongoing Credentialing can keep your payer follow up going. It’s also a separate service.
I See Clients Through Alma Or Headway Now. Is This For Me?
Yes, if you don’t have a practice of your own yet. Platforms usually credential you under their own Tax ID, so your practice needs its own identifiers and payer contracts, and this package sets them up in order. You can keep seeing clients on the platform while we build. Our guide From Headway or Rula to Your Own Practice explains how your own payer contracts, Tax ID and payment setup come together.