How We Work

A Clear Buying Path Before the Work Begins

Defined packages are purchased online. Work that depends on your practice’s volume, contracts, systems, or transition plan receives a written scope and price first.

Choose a Fixed Package See Prices & Packages

Clear Before You Commit

Clear pricing that respects your time

You should not have to chase quotes or discover halfway through that routine communication and follow-through costs extra.

What the price covers

Published packages include every listed step, direct communication with an experienced expert, corrections, resubmissions, and routine follow-up within the stated limits.

How you stay informed

Command Suite shows what was submitted, who owns the next step, what is waiting on a payer, and whether we need anything from you.

When the work is materially different

A different provider, payer, location, system, workflow, volume, or result receives a written scope and price before that work begins.

No sales call is required for fixed work. If the package does not fit, we will tell you before you spend anything.

The Two Paths

Use the path that matches the work

Fixed-price package

Choose the package that matches your situation.
Choose an available start month and pay through secure checkout.
Complete intake and upload the required documents.
Work begins within three business days after your selected month starts, once intake is complete.
Track progress through completion; payer decisions and timing remain outside our control.

Scoped partnership

Book a 20-minute Practice Fit Call.
Receive a written scope, price, and kickoff date.
Review and approve the Order Form.
We build the agreed workflows, systems, or transition plan.
We run the agreed cadence and report progress.

When Work Begins

Work begins within three business days after your selected month starts, once we have the required information, documents, and access.

Business days are Monday through Friday, excluding U.S. federal holidays. Work begins after your selected month starts and we have the information, documents, and access needed for the work. The clock starts when we review those items and initiate the first documented in-scope work or payer task. Payment alone does not start the clock, and the commitment is not a promise of payer submission, response, effective date, approval, or project completion within three days.

Waiting for buyerInformation or documents are incomplete.Ready to beginRequired onboarding is complete; the clock starts.Work startedThe first substantive task is recorded and confirmed.

What Never Changes

Your practice stays yours

You approve the package or written scope before work begins.
You keep ownership of your entity, payer relationships, accounts, data, documents, and systems.
We document decisions, ownership, next actions, and status so progress is visible.
Providers complete and attest their own CAQH/DataSpring Provider Data Portal profiles. We never request a CAQH password.
Payer responses, processing time, participation, effective dates, and approval are outside our control and never guaranteed.

We Stand Behind The Work

What Happens If We Do Not Deliver

Three commitments you are agreeing to at checkout, said plainly here instead of in the terms.

We Start On A Clock You Can See

In-scope work begins within three business days after your selected start month begins and we have complete onboarding and required access. We record Ready to begin and Work started timestamps and notify you when work starts, so the start date is a record rather than a promise.

We Fix Our Own Mistakes Free

If something we delivered does not work the way we said it would, we correct it at no charge for 30 days after delivery. You will not get an invoice for correcting our mistake.

If We Cannot Perform, You Get Your Money Back

We refund in full or in part where verifiable circumstances prevent the work — including serious illness, a licensure action that makes enrollment impossible, or our own inability to perform. We do not keep money for work we could not do.

And What We Will Not Pretend

We do not refund payer decisions or payer timelines, because nobody controls those — credentialing runs 60 to 120 days per commercial payer and a panel can close. Any company promising you approval is telling you something it cannot know.

Questions about any of this before you buy? hello@advanceapractice.com

Know which path you need?

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Tier 2 · Connect or extend those systems when the path is supported

Connections that fail visibly instead of silently

The supported connection validates input, prevents predictable duplicates, records what happened, routes exceptions to an owner, and preserves a usable manual fallback.

What AdvanceAPractice changes or builds

Verify the source, destination, authorization method, supported data path, volume, and operational owner.
Build the agreed API, FHIR, webhook, SFTP, approved-connector, or structured-file path when supported.
Add bounded retries, audit events, alerts, exception handling, monitoring, and recovery instructions.

What will be in your hands

Connection and data-flow map
Configured supported connection
Exception queue and monitoring view
Administrator guide and manual fallback
Named owner for every automated step

Systems we work in

Microsoft 365 and Azure — Microsoft Graph, SharePoint, OneDrive, Exchange Online, Teams, Planner, Bookings, Power Automate, Power Apps, Power BI, SPFx, Entra ID, Azure Functions, storage, and monitoring where approved
Google Workspace — Gmail, Calendar, Drive, Shared Drives, Docs, Sheets, Forms, Meet, Voice, Chat, Apps Script, Admin Console, Vault, Cloud Identity, and authorized service accounts
Command Suite — our hosted application, public API, scoped service tokens, outbound webhooks, and report ingestion
Tebra/Kareo supported exports, reports, and approved appointment, encounter, and claims paths
Slack workflow handoffs; Stripe and QuickBooks Online commerce and reconciliation; WordPress and WooCommerce purchase and lead paths
Zoom, Microsoft Teams, and Google Meet attendance, recording handoff, transcript routing, and meeting workflows

Platforms we can evaluate or connect

Documented API, FHIR, HL7, X12, webhook, SFTP, connector, and export paths for EHRs, practice-management systems, clearinghouses, payers, credentialing platforms, labs, pharmacies, and interoperability networks
Supported intake, scheduling, communications, signature, storage, project-management, CRM, marketing, finance, payroll, security, reporting, automation, and AI platforms named in the proposed scope
Google Cloud — BigQuery, Cloud Storage, Cloud Healthcare API, Vertex AI, and approved identity or service-account patterns

Supported methods

Supported APIs, native connectors, OAuth 2.0, OpenID Connect, scoped tokens, service accounts, and vendor-supported FHIR
Verified webhooks with signature validation, SFTP, PGP-encrypted exchange, HL7 v2, X12 EDI, C-CDA, and structured export or import
Field-level allowlists, duplicate prevention, idempotency keys, bounded retries, dead-letter and exception routing, audit events, monitoring, and a documented manual fallback

Access dependencies

The customer must provide authorized accounts, vendor approval where required, suitable licenses, test access, scopes and permissions, data definitions, volume expectations, and a named administrator who can approve production use.

Expert-led: Your workflow is reviewed, designed, tested, and launched by healthcare operations professionals. Software handles defined, repeatable steps; people make the judgment calls, review exceptions, and remain accountable for the result.

Safe-integration boundary: We begin with supported APIs, native connectors, webhooks, secure file exchange, or structured exports. If the vendor does not provide a safe supported connection, we document the manual fallback or scope another approach. We do not bypass MFA, CAPTCHA, vendor controls, or shared-access requirements.

Buy Now — $7,500

Want the work itself rather than the process? Start with what we actually do.