3. Confirm this package fits the size of the work
Treatment sites Choose one 1 treatment site More than 1 — requires a custom scope EHR or practice-management systems Choose one 1 system environment More than 1 — requires a custom scope Operational workflows to improve Choose one 1 workflow 2 workflows 3 workflows More than 3 — requires a custom scope Current program status Choose one Planning the program Actively treating Expanding an existing program I understand this package improves administrative operations and does not provide clinical protocols, medical decisions, or patient-specific advice. A qualified clinical team retains all prescribing, REMS, monitoring, and patient-care responsibilities.
If your answer exceeds a published limit, Ask the AI Concierge — Instant for the right next step instead of buying the fixed package.
Clear Before You Commit
Spravato Operations Improvement Sprint — price and scope
The published price includes the experienced communication, practical decisions, and normal follow-through needed to complete the stated work within the package limits. If you ask us to solve a genuinely different problem, we explain and price that new scope before it begins.
Total shown $7,500
Stated result AdvanceAPractice improves up to three administrative workflows and leaves one site with a secure operations tracker, clear ownership, practical instructions, and tested escalation paths.
Tracking is included: every package comes with Command Suite access, so you can see where each payer application stands, what we are working on, what is waiting on a payer, and what we still need from you. You are not left guessing between the purchase and the finish.
What we stand behind: If something we set up does not work the way we said it would, we fix it at no charge for 30 days, including one stabilization review. That covers our own work. A new request, another payer or provider, a change of scope, or a new build is quoted separately. You will not get an invoice for correcting our mistake.
Built to keep working after we are done: Adding a provider, a location, or another payer should be a configuration step rather than a rebuild, so what we set up is sized with that headroom from the start. When the engagement ends you own the accounts, the documentation, and the systems, and they keep running without us.
Included work and package limits Included Trace administrative breakdowns across enrollment verification, benefits, authorization, scheduling, documentation routing, and claim readiness. Redesign and implement up to three included operational workflows. Configure a secure tracker showing status, owner, next action, due date, expiration risk, and management exceptions. Create practical operating procedures, checklists, and escalation instructions. Train the team, validate realistic non-clinical scenarios, and correct included defects during the 30-day stabilization period. Limits One treatment site and one EHR or practice-management environment Up to three operational workflows Up to 12 supported process, tracker, report, template, or native-system changes One configured operations tracker and dashboard One responsibility and escalation guide One staff training session and one validation review What your practice provides Maintain all clinical, REMS, prescribing, monitoring, and patient-care responsibilities. Provide authorized operational access and identify the accountable site lead. Complete realistic staff testing in the approved secure environment. Add-ons, third-party costs, and exclusions Optional additions No optional add-on is required to receive the stated package outcome. New workflows, locations, systems, volume, or features are separate work and require a separate written price or scope. Third-party costs Existing customer accounts, subscriptions, and required vendor approvals remain the customer’s responsibility. A new payer, vendor, API, connector, hosting, or software fee is not included unless it is expressly named. If one is necessary, it must be disclosed before purchase or the fixed package is not accepted as a fit. Not included Clinical protocols, medical decisions, or patient-specific clinical advice REMS certification, legal advice, or medication purchasing agreements Custom software development or multisite rollout Unlimited claim corrections, payer appeals, or ongoing managed operations Guaranteed authorization, reimbursement, capacity, or patient-care outcomes Payment, refund, cancellation, renewal, and outcome terms Payment Payment reserves the fixed-scope engagement and opens agreements and onboarding.
Refunds This fixed-scope engagement is non-refundable. A documented medical, licensing, or AdvanceAPractice service-delivery issue that makes performance impossible can be submitted for review by a person.
Cancellation Stopping the one-time package after purchase does not create a refund. The package does not expand automatically; materially different work requires a separate written price or scope.
Renewal This package does not automatically renew. Ongoing maintenance, monitoring, managed services, or expanded work requires a separate written agreement.
When work starts Payment reserves your slot and opens onboarding. In-scope work begins within three business days after complete onboarding information, required documents, and required access are received; payment alone does not start the work clock. That three days is when we START, not when you are in network: commercial payers run 60 to 120 days each on their own clocks, and we file them in parallel rather than one after another.
Outcomes outside AdvanceAPractice’s control New requests and payer, vendor, reimbursement, authorization, or clinical outcomes are not guaranteed.
Read the service terms
If the work is larger: AdvanceAPractice completes the ordinary execution choices and follow-up needed for the stated package result within the published limits. A materially different result, provider, payer, location, system, workflow, feature, or volume receives a separate written price or scope before that work begins.
