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District Of Columbia

Washington DC Behavioral Health Credentialing And Medicaid Enrollment

Getting on insurance in Washington DC? We prepare the applications for the payers you choose, starting with your DC Medicaid enrollment, then follow each one until the payer gives its decision in writing.

Buy online, sign your agreements in the Command Suite, and we start within three business days after we receive your completed onboarding information, documents and access.

District Of Columbia In Brief

Enroll With The District First

DC Medicaid enrollment goes through the PDMS portal, and it comes before the plans. MedStar Family Choice states you must hold an active DC Medicaid fee-for-service provider number before it will credential you. Since Wellpoint DC left on August 1, 2026, two general plans remain.

On the commercial side, DC law makes the uniform credentialing form the sole application a carrier must accept. We confirm each carrier’s application requirements and keep your CAQH/DataSpring profile current. Settle CareFirst’s practice level network choice before anything goes in.

Wellpoint DC Is GoneWellpoint DC left DC Medicaid managed care on August 1, 2026. Don’t start a new Wellpoint DC application. Its enrollees were assigned to AmeriHealth Caritas DC.
Register For Claims TooDC Medicaid claims moved to Gainwell on March 2, 2026. Fee-for-service billers register at medicaid.dc.gov. That is separate from enrollment, and skipping it is a common reason enrolled providers go unpaid.
No Decision ClockD.C. law sets no credentialing decision deadline and no statutory pay for services delivered while an application is pending. Maryland and Virginia both have a deadline.
One CareFirst DecisionCareFirst requires everyone in the same practice to participate in the same networks, so BlueChoice versus the Regional Participating Preferred Network is a practice level choice.
How It Works

You Answer Once. We Do The Paperwork.

Buy Online And Sign

Published price and scope. Pay online and sign your agreements in the Command Suite. No call needed.

One Onboarding Packet

Upload once to a secure workspace. It’s short and guided, and it asks more only where your answers call for it.

We Prepare The Applications

The applications for the payers you choose, which can include DC Medicaid through PDMS, the managed care plans and commercial carriers. Medicare and Medicaid enrollments are government programs, scoped separately. We review your CAQH/DataSpring profile and documents and tell you if anything’s missing. Government enrollments, like Medicaid and Medicare, are priced and scoped separately.

You Review And Sign

Read it, change anything, sign. Nothing goes out until you say so.

We Submit And Follow Up

We submit in coordination with you and follow each application until the payer gives its decision in writing. The Command Suite shows where each payer stands and what we still need from you.

When we’re done, the paperwork is yours. Your NPPES record, CAQH/DataSpring profile, PDMS account and payer contracts stay in your name, and you keep all of it if we stop working together.

Opening your own practice instead of adding to existing contracts? First Practice Launch covers payers, EHR and medical billing together.

District Of Columbia Payers

Who We Apply To, And How Long It Takes

Each card says what its range counts from. Carriers and states publish some of these numbers and the rest are our own planning estimates. None of them is a promise, because payers control approval, effective dates and directory loading.

AmeriHealth Caritas DC

Contract after DC Medicaid enrollment; citywide for DC Healthy Families

60 days after decision the carrier publishes this

It notifies within 60 calendar days of its committee or medical director decision. It absorbed Wellpoint enrollees, so we sequence it first.

MedStar Family Choice DC

Contract after DC Medicaid enrollment; citywide for DC Healthy Families

Within 120 days of notice the carrier publishes this

It completes credentialing within 120 days of its notice of intent to process, and won’t start without your DC Medicaid number.

Health Services For Children With Special Needs

Owned by Children’s National; serves the Child and Adolescent SSI Program

Not published

A different population rather than a smaller version of the other two plans. It matters if you treat kids and teens.

CareFirst BlueCross BlueShield

In house since April 1, 2018, so no carve-out company

60 to 120 days our planning estimate

Our estimate starts with a complete file. CAQH attestation is every 120 days, directory confirmation every 90. No standard turnaround is published.

UnitedHealthcare

Optum Behavioral Health, started on Provider Express

60 to 120 days our planning estimate

Our estimate starts with a complete application. Optum’s Provider Express network and contract are separate from UnitedHealthcare medical.

Aetna

Same request for participation as medical

60 to 120 days our planning estimate

Our estimate starts with a complete file. Aetna evaluates network need, contracts, credentials from CAQH and finalizes; federal employee plans may use it.

Cigna Healthcare

Evernorth Behavioral Health; clinics and facilities file separate applications

Up to 90 days the carrier publishes this

Evernorth says up to 90 calendar days, or as the law requires. It asks for your CAQH ID and re-attestation every 120 days.

Kaiser Permanente Mid-Atlantic States

Integrated model through its own medical group and centers

Not published

Generally not an open panel for a private practice. The gate is network need rather than a queue, so we confirm first.

What We Ask For

What To Have Ready

After you buy and sign, the onboarding packet asks for the usual file: your individual NPI (plus a Type 2 if you bill under a group), your active District of Columbia license and DEA registration if you prescribe, an attested CAQH/DataSpring profile with each payer authorized, a current malpractice certificate or carrier roster face sheet at the limits each payer asks for, your legal business name, EIN and W-9, and your work history, month and year, with gaps explained. Your state and payers can add to it, and the packet tells you where.

Specific to District of Columbia

  • Delegated PDMS AccessSo we can complete your DC Medicaid enrollment and, if you bill fee-for-service, the Gainwell portal registration. No password sharing. Same for each MCO application.
  • Your Other State LicensesTell us about any Maryland and Virginia licenses too. Metro practices usually hold more than one, and the payer contracts already reach across the region.
  • Your Service MixSo we can tell which services bill to an MCO and which stayed fee-for-service. DC paused its behavioral health carve-in, and that split decides where a claim goes.
  • One W-9 Per Tax IDBusiness name, EIN and a W-9 for each tax ID you bill under. The W-9 is also part of the DC Medicaid enrollment documentation.

We handle credentialing and payer enrollment in the District of Columbia and in all 50 states. Physicians and outpatient medical groups, psychiatrists included, start on the physician credentialing page.

Questions We Get

District Of Columbia Credentialing Questions

Should I Still Apply To Wellpoint DC?
No. DHCF gave notice on July 2, 2026 that Wellpoint DC was leaving DC Medicaid managed care, and its enrollees were assigned to AmeriHealth Caritas DC on August 1. Don’t start a new Wellpoint application, and move one already in flight to AmeriHealth. Wellpoint also carried the DC Healthcare Alliance. DHCF’s notice speaks only to managed care, so we confirm those lines with the plan.
Does DC Law Require A Payer To Credential Me Within A Certain Time?
No. D.C. Code 31-3252 governs the form, not the clock: carriers must accept the uniform credentialing form as the sole application, with penalties at 31-3253. The statute sets no decision deadline, though Maryland and Virginia both have one. Prompt pay law covers clean claims, not credentialing.
Do I Have To Enroll With DC Medicaid Before The MCOs Will Credential Me?
MedStar Family Choice DC states that you must hold an active DC Medicaid fee-for-service provider number first. So the order is fixed: PDMS at dcpdms.com, which Maximus operates, then the plans. Once you’re in the queue, AmeriHealth notifies within 60 calendar days of its decision and MedStar completes credentialing within 120 days of its notice.
What Changed With DC Medicaid Claims In March 2026?
DHCF moved its fiscal agent from Conduent to Gainwell and stood up a new claims system on March 2, 2026. Fee-for-service billers register at medicaid.dc.gov, and electronic submitters also complete trading partner registration, testing and certification. This is separate from enrollment, and claims to an MCO follow that plan’s own process.
I’m Licensed In DC, Maryland And Virginia. Do I Need Three Sets Of Contracts?
On the commercial side, no. CareFirst runs one book across Maryland, DC and Northern Virginia, so a Maryland or Virginia CareFirst contract puts you in the same system. Aetna, Cigna and UnitedHealthcare are national on one contract. The gate to a patient elsewhere is your license there. Medicaid is the exception: DC Medicaid is its own enrollment and doesn’t carry over.
More Detail

More District Of Columbia Detail

Wellpoint Exit Dates

DHCF gave notice on July 2, 2026. Continuity of care runs August 1 through October 31, and members may switch through January 31, 2027. Referrals and prior authorizations issued before August 1 are valid through October 31 whether or not you’re contracted with the receiving plan, and Wellpoint is responsible for covered services rendered through July 31. Whether the Alliance and former Immigrant Children’s Program lines end too is open. The plan was renamed from Amerigroup DC on July 1, 2025.

Roster And Healthy DC

AmeriHealth and MedStar are both citywide and carry DC Healthy Families and the Alliance, which now includes the former Immigrant Children’s Program. A fee-for-service layer remains for people outside managed care and for specialty behavioral health. The Healthy DC Plan is the District’s Basic Health Program. Your participation is usually the door, but a Medicaid ID won’t confirm enrollment, so verify through the carrier.

Behavioral Health Split

DC planned to fold behavioral health into the MCO contracts on April 1, 2024, paused that in February 2024 and hasn’t published a new date. Specialty behavioral health, meaning Mental Health Rehabilitation Services and certified substance use disorder levels of care, is delivered by DBH certified providers and billed fee-for-service. A private practice prescriber usually lives on the MCO side plus fee-for-service enrollment. We confirm which side each service bills to before anything is filed.

DBH Certification

The Department of Behavioral Health certifies Mental Health Rehabilitation Services providers under 22-A DCMR Chapter 34, free-standing mental health clinics under Chapter 30 and substance use disorder programs under Chapter 63. A solo prescriber who uses standard professional codes usually isn’t the target. It starts to matter for community support, assertive community treatment, a clinic or a substance use program. We flag it early and point you to DBH. We don’t decide it or file it.

Enrollment And Claims Setup

PDMS has a shorter application type for providers who only order, refer or prescribe. On March 2, 2026 the fiscal agent moved from Conduent to Gainwell. Keying claims into the web portal skips electronic testing. CMS wrote to every state on April 23, 2026 directing revalidation, so notices run through 2028. DHCF revalidates through PDMS on the federal five year cycle, so confirm your date and keep contacts current in PDMS and the Gainwell portal.

The Uniform Form Law

D.C. Code 31-3252 requires an insurer or its credentialing intermediary to accept the uniform credentialing form as the sole application for credentialing and recredentialing. Penalties are at 31-3253. The statute sets no decision deadline. Maryland and Virginia both have one, and Virginia deems an application complete 30 days after receipt unless the carrier says otherwise. DC has no statute paying you for services delivered while an application is pending.

Prompt Pay Is Claims Only

D.C. Code 31-3132 gives an insurer 30 days on a clean claim, interest at 1.5 percent monthly from day 31 through day 60 and 2 percent from day 61 through day 120, and at least 180 days from the date of service to file. It protects your money after you’re in network and does nothing for the wait. Treat Humana in DC as Medicare Advantage rather than commercial group.

CareFirst, Federal Plans, Maryland

CareFirst recredentials every three years. Aetna generally recredentials every 36 months. FEP uses CareFirst participation. GEHA, Compass Rose, the Foreign Service Benefit Plan and NALC rent national networks; we confirm each plan.

Healthy DC Coverage And Verification

Under the Healthy DC Plan, existing participation is usually the door, but we confirm each carrier’s exact network. Behavioral health coverage differs from Medicaid. Members got new IDs, so verify enrollment through the carrier rather than the Medicaid portal. Alliance coverage, including the former Immigrant Children’s Program, must also be named in the contract rather than assumed.

CareFirst Forms And CAQH Access

CareFirst BlueCross BlueShield and CareFirst BlueChoice use CAQH only, with no paper application. You need a CAQH ID, CareFirst authorization and the questionnaire for your provider type. You attest your own profile and add us as a delegated manager without sharing a password. We maintain it and authorize payers during the work you ordered; Ongoing Credentialing is separate afterward. Aetna, Cigna and Evernorth also use a 120 day attestation cycle.

Our Promise

What We Commit To

Questions are part of working with us, during setup and for as long as you’re a client. Send them in the Command Suite or by email, and we reply within one business day, usually the same day. If a question turns into new work, like a new build or a change to something we built, we send a written quote before we start.

Payer decisions, timing and rates aren’t ours to promise, and we don’t promise them. Our own work is a different matter. If something we delivered doesn’t work the way we said it would, tell us within 30 days of delivery and we fix it at no cost. If we can’t fix it, or can’t deliver what you bought, we refund the part it affected. Payments aren’t refundable unless the problem is our mistake. A new request, another payer or provider, a change of scope or a new build gets quoted separately.

Ready To Bill In District Of Columbia?

For one provider, the minimum is two payers.

  • Individual provider $1,200 for two payers, $500 setup plus $350 per payer.
  • Joining a group’s existing contracts $1,550 for two payers, $750 setup plus $400 per payer.
  • New group contracts $2,000 for two payers, $1,000 setup plus $500 per payer.

Government enrollment is priced separately. We confirm which of your services bill to a plan and which stay fee-for-service, then start your PDMS enrollment while CAQH is current.

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Sources

Where This Comes From

Official Pages For District Of Columbia

Where This Comes From

Links checked automatically on November 7, 2026. A source carries that stamp only when its page loaded and had not changed since the date we verified it.

We last reviewed this page on October 1, 2026. Each source listed shows the date we last verified it, and we will review the whole page again by January 11, 2027.

Payer programs, plans and timelines change. Approval and effective dates are controlled by each payer and by the District. This page covers payer operations. It isn’t legal, tax or scope of practice advice.

Choose The Right Credentialing Path

Opening a practice, adding a provider, moving existing payer relationships, and seeking new contracts require different work. See the price and scope that match your situation.