Individual Provider Credentialing For Therapists And Psych NPs
For therapists, counselors and psych NPs getting on insurance in their own name, we prepare your applications for the commercial payers you choose and follow every one until the payer decides in writing. Buy online, sign your agreements in the Command Suite, and we start within three business days after we receive your completed onboarding information, documents and access.
$2,000 total for two commercial payers.$1,000 setup plus $500 for each payer. Pay in full, or monthly at the same total.
Choose the work and how many insurance companies each provider needs. See your total before you pay. Provider and payer details come next, in secure onboarding.
Your Credentialing Price
Total
What Is Included
Track progress and next steps in your Command Suite. Each payer decides approval and effective dates.
Starting your own practice and need your payers, EHR, scheduling, medical billing and training set up together? First Practice Launch does all of it. A new group that only needs its own insurance contracts uses Group Credentialing And Contracting, open yet or not.
Included Scope
What Individual Provider Credentialing Covers
Application Build And Submission
We prepare each payer specific application and the business records behind it for each commercial payer you choose, submit them, and confirm each payer received and logged it.
CAQH/DataSpring Alignment
We audit your CAQH/DataSpring profile with you so it matches what we send each payer, and keep it current as your authorized practice manager while we work your applications. After that, Ongoing Credentialing keeps it current. You keep control of your own DataSpring provider profile (formerly CAQH) and legally attest it. If you’d rather we update your profile for you, you can choose to share your sign-in through secure onboarding and change the password when we’re done. Some payers don’t use CAQH. For those, we complete their own application with you.
Insurance Portal Registration And Payment Setup
We register you on the insurance portals the enrollments require and set up EFT and ERA, so insurance payments deposit into your bank account and payment reports flow into your EHR, ready to post automatically if you want. Once a payer approves you, we confirm the enrollment and payment connections included in your Order Form.
Follow Up For A Written Payer Decision
A solo application is the easiest one for a payer to misplace. We follow up with every payer at least every 10 business days until it gives its decision in writing. If it approves the provider, we confirm the provider is loaded under your contract. We escalate when yours goes quiet and resubmit anything that gets lost.
You can see where it stands at any point. When a payer approves you, we tell you exactly how to bill it: which NPI and Tax ID, which billing provider, and when to switch. Or we set it up in your system for you.
Start with two payers. Each payer is $500 after the $1,000 setup fee. Add more one at a time, up to 10, at the same price. Medicare or Medicaid enrollment is $450 each with no setup fee. To compare, see what therapist credentialing costs at other services and where each price stops.
We can do the DataSpring/CAQH and payer portal work for you, or walk you through each step on a screen share if you’d rather keep the logins. It’s part of your package either way.
“I struggled with the task for several months and only got more confused in the process. Between the various insurance companies I am credentialed with and not even knowing what I didn’t know, it was a scary maze.
AdvanceAPractice came in, handled it with confidence and good communication, and helpfully led me through my transition questions with patience. The fee was well worth the assistance I received. Highly recommend!”
A Real Example
Found Before A Single Application Went Out
Before a single application went out, we checked the documents against each other and found 14 conflicts, from an EIN with an extra digit to a malpractice policy close to expiring. That’s the check every solo file gets.
Important Boundaries
What The Package Does Not Promise
Payer network openings, participation, processing time, effective dates, or approval.
Clinical, legal, or tax advice; payer and third-party fees.
Outpatient facility credentialing, group contracting, more than one business, or anything outside this package.
Provider CAQH attestation. Only the provider can attest.
Medical billing, claim form or coding work, which is Ongoing Billing or a separate quote. We still answer your questions about what each approval means for your billing.
How Buying Works
From Price To First Work
Here is what happens after you choose a package.
You get the full price before you pay.
Right after you pay, we send a link to sign your agreements in the Command Suite, and your onboarding packet follows.
You upload your documents once, and we start within three business days after your onboarding information, documents and access are complete.
Track every piece in the Command Suite and hear back on questions within one business day.
Meet with us when it helps, up to twice a month. Everything we set up stays in accounts you own.
Before You Buy
Check That Your License And Payers Fit
Check Your License With Each Payer
Which payers will credential you, and how, depends on your state, your license level, the payer and your supervision status. An LSW and an LISW, for example, can be handled differently. We confirm every payer in each state before we apply, and we’ll tell you in writing if yours doesn’t fit.
Government enrollment covers new Medicare and Medicaid enrollments, including a group’s Medicare enrollment in PECOS, and it doesn’t include billing. We also enroll practices with TRICARE and the VA’s Community Care Network, at $500 each per provider. Medicare Advantage plans run through insurers like Humana, Aetna and UnitedHealthcare, so we request them when we apply to that insurer. We don’t take on fixing an application that has already been denied. We don’t work with ABA agencies.
Several Locations, States Or Health Plans?
You can price up to 50 providers online. For multiple locations, several states or a long list of health plans, send us your provider count, locations, states and plans and we’ll reply with a written quote within one business day.
One person owns your credentialing file from the first decision to the last follow up. They review your CAQH and documents with you and follow up with each payer at least every 10 business days. Your Command Suite shows each payer’s status, with a short monthly summary. Meetings are on request, up to two a month.
After Payment
What Happens Next
Ready To Choose?
Checkout confirms eligibility, lets you select payer add-ons, shows the complete total, and you get your Command Suite invitation right after you pay.
Pay online. Right after, we email you a link to sign your agreements in the Command Suite.
Your onboarding packet follows once you sign, and you upload your license and documents one time.
We start within three business days of getting your completed packet.
What You See
Each Payer Has Its Own Steps
Each health plan gets its own steps, from application submitted to the plan’s decision in writing.
FAQ
Individual Provider Credentialing Questions
Do You Come To Our Office?
Our packages are built for telehealth, in person and hybrid practices. All of our work is done virtually, inside your EHR, your payer portals and the Command Suite, so we never come on site.
How Many Payers Are Included?
A $1,000 setup fee plus $500 for each commercial payer you choose, with a two payer minimum. Two payers is $2,000 and five is $3,500. You can start with two and add more at checkout, one at a time, and the builder shows your whole total before you pay.
Can I Keep Seeing Clients Through Headway, Alma, Grow Or Rula?
Yes. Your clients choose where they continue care. You can build your own insurance contracts while you’re still on a platform, and we time your launch so your existing clients can follow you if they want to.
Yes. The payer relationships, your CAQH profile, the portal logins, the documents and the accounts all belong to your practice.
How Do You Get What You Need To Start?
Through your onboarding packet in the Command Suite. Everything uploads once into your secure workspace, and you add us as a user in DataSpring/CAQH, Availity and your EHR so we can work in them.
Can I Pay Monthly?
Yes. Monthly plans are available, at the same total as paying in full, with no interest or fees. You see the exact schedule before you pay.
What We Commit To
What you agree to at checkout, in plain words.
When Work Starts
We start in-scope work within three business days after we have your complete onboarding packet, documents and the access it asks for. Starting means our first recorded task, not a health plan submission or decision. We tell you the day work starts.
If We Get It Wrong, We Fix It
Tell us within 30 days of delivery and we fix it at no cost. You won’t get an invoice for fixing our mistake.
Refunds Cover Our Mistakes
Payments aren’t refundable unless the problem is our mistake. If we can’t fix a mistake, or can’t deliver what you bought, we refund the part it affected.
What We’ll Never Promise
Payers make the approval and timing decisions, so we don’t promise them. What we control is a complete application and follow up with each payer at least every 10 business days. Commercial credentialing usually takes 60 to 120 days, and a network can close while an application is pending.
Your agreements. Right after your payment is confirmed, you’ll get an email invitation to the AdvanceAPractice Command Suite, where you’ll review and sign your Order Form, service agreement and BAA. Bank payments may take several business days to confirm.
Onboarding. Your onboarding packet follows right after you sign, and you upload your documents there. We begin work within three business days after we receive your completed onboarding information, documents and access.
While we work. We review your CAQH and your documents with you, submit the applications in coordination with you and stay on each one until the payer puts its decision in writing. We follow up with each payer at least every 10 business days. If a payer says no or its network is closed, you get that answer in writing and that payer is complete.
On approval. You get the written effective date, confirmed portals and payment routing, so you know the day you can bill.
We’ll email you the Order Form for Individual Provider Credentialing with the exact scope, price and terms.
See Everything Included
Every Step
We check what each payer needs and confirm your Type 1 NPI and NPPES record match.
We build one credentialing file for each provider.
We review your DataSpring/CAQH profile with you, tell you what to update and flag anything missing or wrong before anything is submitted. You complete and attest it, and we keep it in step with your applications while we’re working on them.
Some payers don’t use CAQH. Where a payer wants its own or a paper application, we prepare and submit it, and the provider completes and signs it.
We prepare and submit each application in the provider’s own name. If you see patients through a platform today, those contracts are the platform’s, so each payer gets a new application for you, and you keep seeing patients where you are until each contract is active.
We answer every request a payer sends for missing information.
We follow up with every payer at least every 10 business days until the payer gives its decision in writing. We escalate when one stalls.
Before you sign a payer contract, we explain how its rates and terms work and point out anything unusual.
When a payer approves, we get the effective date and the provider number it assigns in writing.
We confirm the payer loaded the provider, and we add or update the online directory listing. Approval alone doesn’t mean you can bill. You’re ready once the effective date, the directory listing, portal access and the claims connection are each in place.
We register the payer portals and set up a portal user for the provider.
When a payer approves you, we tell you exactly how to bill it: which NPI and Tax ID, which billing provider, and when to switch. Or we set it up in your system for you.
We set up EFT and ERA with each payer, or guide you through it in your EHR if you’d rather do it yourself, or confirm them if your practice is already enrolled.
You get a copy of everything we submit for you. Where a payer portal needs the provider to attest or submit, we prepare it and you do the final review and submission.
A payer’s written denial or a closed network completes that payer. Swapping in a different payer is a new payer at the per payer price.
You get a closeout package with a re-credentialing calendar.
What You Provide
Your onboarding packet and the documents it asks for.
Access where we need it. You add us as a user in DataSpring/CAQH, Availity and your EHR or practice management system, or we walk you through each step on a screen share.
The provider completes and attests the CAQH profile and signs anything only the provider can sign.
Any payer letter, email or call about this work, sent our way within two business days, and a heads up before you file anything with a payer yourself.
Timelines
Right after you pay, you get an email invitation to the AdvanceAPractice Command Suite, where you review and sign your Order Form, service agreement and BAA.
Your onboarding packet follows right after you sign your agreements, and everything uploads once into your secure workspace. If anything takes longer on your side, let us know and we’ll keep things moving as quickly as we can.
We start within three business days of getting your completed packet back.
Your payment choice does not delay application preparation, submission or payer follow up. Applications go out as soon as the required information is ready. Payments must stay current, and the closeout package follows the final payment.
Credentialing approvals typically take 60 to 120 days, and each payer sets its own timing. We apply to every payer at once, so the slowest one sets the pace.
We tell you about any payer decision or request within one business day of getting it, and we tell you as each payer goes live.
You see where each payer stands in the Command Suite as it moves, plus a short monthly summary.
What’s Not Included
Medicare and Medicaid, unless you add them at $450 each per provider, and TRICARE or VA Community Care unless you add them.
Appeals after a payer denies an application.
Payers and providers beyond the ones on your Order Form.
Ongoing medical billing, claims and coding, and EHR or clearinghouse support beyond setting up the provider. If a question falls outside this work, we tell you before we answer it.
Negotiating rates on your behalf.
Business formation and legal or tax advice.
Anything only the provider can sign or attest.
An EHR. We set the provider up in the one you already use.
Ongoing Support
Questions are part of working with us, during setup and for as long as you’re a client. Send them in the Command Suite or by email, and we reply within one business day, usually the same day. If a question turns into new work, like a new build or a change to something we built, we send a written quote before we start.
Up to two meetings a month if you need them.
Your Command Suite workspace shows what we’re working on and anything we need from you. It stays fully open during the work, read only for 30 days after, and then it’s $99 a month if you want to keep it.
If something we delivered doesn’t work the way we said it would, tell us within 30 days of delivery and we fix it at no cost.
Everything we set up is yours. The accounts, the documents and what we build stay with your practice.
After your applications are done, Ongoing Credentialing keeps every provider current, quoted in writing as a separate service. Complete is $100 per provider a month for up to three plans, plus $15 for each added plan, with re‑credentialing included. Essentials is $80 per provider a month, with re‑credentialing at $200 per provider per plan when it comes due. Both track license, DEA and malpractice dates, remind the provider before each CAQH attestation, run monthly exclusion checks, update rosters and start with a 30 day review of every plan.
Opening a practice, adding a provider, moving existing payer relationships, and seeking new contracts require different work. See the price and scope that match your situation.